Frequently Asked Questions
Everything you need to know about working with Creativ Deziners — from pricing to process to timelines.
Pricing & Packages
How much does a website cost?
Our packages start from £499 for a single-page site, with multi-page business sites from £799 and e-commerce from £1,299. We also offer pay monthly from £49/month with no upfront cost. See our full pricing page → or contact us for a custom quote.
What is included in the website package?
Every package includes custom design, mobile responsiveness, SEO optimisation, SSL security, WordPress CMS, contact forms, Google Analytics, and hosting for the first year.
Do you offer payment plans or instalments?
Yes. Our pay monthly plan starts at £49/month with £0 upfront. The site is yours to keep after 12 months. We also offer one-off payment with no interest.
Timeline & Process
How long does it take to build a website?
A single-page website can be live in 5 working days. Multi-page business sites typically take 4–6 weeks. E-commerce stores may take 6–8 weeks. We give you a clear timeline in your quote.
What is your web design process?
We follow a structured five-step process: Discovery → Planning → Design → Development → Launch. You see progress at every stage and have input throughout.
How involved do I need to be?
As involved as you want to be. We need input at key stages (brief, concept review, final approval), but we handle all the heavy lifting.
Web Design & Technology
Will my website be mobile-friendly?
Absolutely. Every website we build is designed mobile-first. It will look perfect on smartphones, tablets, and desktops.
Do you build e-commerce websites?
Yes. We build both WooCommerce (WordPress) and Shopify stores with product listings, shopping cart, checkout, payment integration, and inventory management.
Can I update the website myself?
Yes. We build on WordPress which is designed for easy content management. We provide training and documentation so you can make updates yourself.
Do you provide hosting and domain registration?
Hosting is included free for the first year with all web design packages. Domain registration is also included.
Do you offer maintenance and support?
Yes. We offer ongoing maintenance packages from £29/month including security updates, backups, uptime monitoring, and content updates.
SEO & Online Visibility
What is SEO and do you include it?
SEO (Search Engine Optimisation) helps your website rank higher in Google. Basic SEO is included in all our web design packages. We also offer dedicated SEO services from £199/month.
How long does SEO take to show results?
SEO typically takes 3–6 months. Technical improvements can have an impact within weeks. We provide monthly progress reports.
What is local SEO?
Local SEO targets people searching for services in your area — appearing in Google Maps, the local pack, and organic results when local customers search for what you offer.
Graphic Design & Branding
Do you offer logo design services?
Yes. Logo design starts from £199 with full copyright ownership and all source files included. See our branding services.
What is the difference between a logo and brand identity?
A logo is a single mark. Brand identity is the complete visual system — logo, colours, typography, guidelines — that work together to communicate who you are.
What file formats will I receive?
We deliver print-ready artwork files (PDF, AI, EPS) and digital-optimised formats (PNG, JPG, SVG) as needed. All source files are included.
Service Area & Getting Started
What areas do you serve?
We are based in Falkirk and serve clients across Falkirk, Stirling, Edinburgh, Central Scotland, and throughout the UK.
How do I get started?
Contact us or message us on WhatsApp. We will ask about your project, give you honest advice, and send a fixed-price quote within 24 hours.
Still Have Questions?
Get your free, no-obligation quote in 24 hours. We would love to help your business grow.